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LASH EXTENSIONS CARELash Lift & Botox Care & FAQLip Tattoo Care & FAQPolicy

Lash Extensions.

Eyelash extension pre-care instructions

Clean Face and Lashes: Ensure you arrive at your appointment with a clean face and lashes, free of makeup.

Wear Comfortable Clothes: Dress comfortably for your appointment.

Silence Your Phone: Turn your phone on silent to avoid distractions.

Arrive Early: Arrive at your appointment 5 minutes early to ensure a timely start.

Bring Headphones: Consider bringing headphones to listen to music or a podcast during the appointment.

Bathroom Break: Use the bathroom beforehand to avoid interruptions.

Remove Contacts: If you wear contact lenses, remove them before your appointment.

Avoid Caffeine: Refrain from consuming caffeine (coffee and pre-workout) before your appointment to help keep your eyes steady.

Eyelash extension aftercare instructions

Clean Extensions: Ensure your extensions are clean. If your lashes are not clean, a removal may be needed or less lashing time will be available due to necessary cleaning.

Daily Cleansing: Cleanse your lash extensions daily to prevent poor retention, buildup of bacteria, and possible infections.

Avoid Oil-Based Products: Steer clear of oil-based makeup and skincare products.

Brush Daily: Brush your lashes daily to keep them tidy and to prevent them from crisscrossing.

No Touching: Avoid touching, picking, or pulling at your lash extensions to prevent loss of lashes and gaps in the lash line.

Sleep Position: Do not sleep directly on your face to protect your extensions.

No Makeup on Extensions: Never wear makeup on your extensions, including mascara and eyeliner.

Timely Refills: Book your refill appointment within the recommended timeframe, or get your extensions professionally removed in the salon. Attempting to remove lashes yourself can cause damage to your natural lashes.

How are lash extensions applied?

Lash extensions are applied using tweezers. The extension is dipped into a lash adhesive and applied 1-2mm from the base of the natural lash, allowing the natural lash to continue it's regular growth cycle.

Will lash extensions damage my natural lashes?

When applied correctly, extensions will not damage your natural lashes. One extension is applied to one natural lash, allowing it to continue its growth cycle without any interruptions.

Can I wet my lashes?

Absolutely! Ultra bonder is applied at your appointment, therefore, you're able to wet your lashes 3 hours after application as they're fully cured by the time you leave the salon.

What is the difference between lash botox and lash extensions?

Lash botox - lash lift, tint and a keratin mask to strengthen the lashes, lasting up to 8 weeks. Lash extensions - semi permanent fibres that are attached to your natural eyelashes in order to make your lashes look longer, fuller and darker (lasts 2-4 weeks).

How do I choose my lash style?

At your first lash appointment, we will discuss styling. We will consider your face and eye shape and choose a style that you will love!

Can I wear mascara with my lash extensions?

No - you don't need to wear mascara with lash extensions as they essentially act in the same way. With extensions, your lashes will look fuller, darker as well as longer.

What is a refill?

A refill is the re-application of lashes in areas that may have experienced lash fall out/gaps. They are recommended to keep your lashes looking full.

Lash Lift & Botox.

Lash lift & botox pre-care instructions

Avoid Eye Makeup: Refrain from wearing mascara, eyeliner, or any eye makeup for at least 24 hours before your appointment.

No Eyelash Extensions: Remove any eyelash extensions at least two weeks prior to the treatment.

Clean Lashes: Ensure your lashes are clean and free of oils, makeup, and residue. Use a gentle cleanser or makeup remover.

Avoid Eye Products: Do not use any oil-based eye products for at least 48 hours before treatment.

Consultation: Inform your technician about any eye conditions or allergies.

Skip Curling: Avoid using eyelash curlers for at least 24 hours before the treatment.

Avoid Caffeine: Minimise caffeine intake the day of the treatment to help keep your eyes relaxed.

Lash lift & botox aftercare instructions

Avoid Water: Keep your lashes dry for the first 24 hours. Avoid getting them wet, including steam rooms, saunas, and swimming pools.

No Mascara: Refrain from using mascara or any eyelash products for 24 to 48 hours post-treatment.

Avoid Rubbing Eyes: Be gentle with your eyes and avoid rubbing or touching your lashes excessively.

Skip Makeup: Avoid using eye makeup for at least 24 hours to allow the treatment to settle.

No Steam or Sweat: Avoid steam rooms, hot showers, and intense exercise for 24 to 48 hours.

Use Recommended Products: Apply any aftercare serums or conditioners recommended by your technician to maintain lash health.

Avoid Oil-Based Products: Steer clear of oil-based cleansers and makeup removers for the first 48 hours.

Be Gentle: Use a soft brush or your fingertips to gently groom your lashes daily.

Schedule Follow-Up: Book any recommended follow-up appointments with your technician to maintain your lash lift and keratin treatment.

What is a lash lift?

A lash lift is a semi-permanent treatment that curls and lifts your natural lashes, giving them a fuller and longer appearance without the need for eyelash extensions.

How long does a lash lift last?

A lash lift typically lasts 6 to 8 weeks, depending on your natural lash growth cycle and aftercare practices.

Can I wear mascara after a lash lift?

Yes, you can wear mascara after the first 24 hours post-treatment. However, many find they don’t need it as their lashes already look enhanced.

Can I combine a lash lift with eyelash extensions?

It is not recommended to combine a lash lift with eyelash extensions. If you have extensions, they should be removed at least two weeks prior to a lash lift.

What is lash botox for lashes?

A keratin treatment for lashes nourishes and strengthens your natural lashes, making them appear thicker, longer, and healthier.

Semi-permant Lip Blush Tattoo.

Lip Blush Pre-Care Instructions

Avoid Certain Products: Refrain from using blood thinners, alcohol, and caffeine for at least 24 hours before your appointment.

No Aspirin or Ibuprofen: Avoid taking aspirin or ibuprofen a week before your appointment, as they can thin your blood. If necessary, consult with your doctor.

Cold Sores: If you are prone to cold sores, take antiviral medication for a few days before and after your appointment to prevent an outbreak.

Exfoliate Lips: Gently exfoliate your lips a couple of days before your appointment to remove dead skin cells. Use a lip scrub or a soft toothbrush.

Hydrate: Keep your lips well-hydrated by applying a lip balm or moisturiser regularly in the days leading up to your appointment.

Avoid Sun Exposure: Do not expose your lips to the sun or tanning beds for at least a week before the procedure.

Consultation: Inform your technician of any medical conditions, medications, or allergies.

Healthy Meal: Eat a healthy meal before your appointment to help keep your blood sugar levels stable.

Lip Blush Aftercare Instructions

Initial Cleaning: Gently clean your lips with a damp cotton pad and apply the provided aftercare ointment as directed by your technician.

Avoid Water: Keep your lips dry for the first 24 hours. Avoid direct water contact for at least 7 days. Use a straw for drinking.

No Picking or Peeling: Do not pick, scratch, or peel the healing skin as this can cause scarring and uneven pigmentation.

Avoid Makeup: Do not apply any makeup, lotions, or other products to your lips for at least 10 days.

No Sun Exposure: Avoid direct sun exposure and tanning beds for at least 4 weeks. Use a lip balm with SPF once healing is complete.

No Exercise: Avoid strenuous exercise, sweating, swimming, and saunas for the first week.

Avoid Spicy and Hot Foods: Avoid eating spicy or hot foods to prevent irritation during the initial healing phase.

Touch-Ups: Follow up with your technician for any touch-up sessions as recommended to ensure the best results.

What is a semi-permanent lip blush tattoo?

A semi-permanent lip blush tattoo is a cosmetic tattooing procedure that enhances the natural colour and shape of your lips, giving them a fuller, more defined look.

Ideal Candidates for Lip Blush Tattoo

You are an ideal candidate if you apply to one of the following:
You are allergic to lipstick but wish to have colour to your lips
If you are sick of re-applying lipstick all of the time
If you wear lipstick every dayIf you have filler
If you have uneven lips
If you have lost definition over the yearsIf you want bigger, fuller-looking lips
If you have pale lips

You are not an ideal candidate if you apply to one of the following:
You are under 18
You are pregnant or breastfeeding
Have been on Accutane within the past year
Have HIV or Hepatitis or any other infectious or viral diseases
Undergoing Chemotherapy
You are Epileptic
You are taking medications that may affect how your skin responds to blood clotting and healing
You develop infections easilyIf your previous tattoo is too dark or thickIf your natural lips are too dark and thick

Can I still get a lip tattoo if I have lip filler?

Lip filler does not interfere with the lip blush tattoo results however lip filler appointments must be at least 4 weeks prior/after your tattoo appointment.

Can we go outside of the lipline?

Yes, only 2mm. The skin on the lips is not the same as on the face and things can look unnatural or get unpredictable when we tattoo too far outside the natural lipline. 

No result is absolutely guaranteed as the colour will heal depending on your skin

How long does a lip blush tattoo last?

The retention rate of the lip tattoo depends on different factors such as the colour picked, lifestyle, touchups, and how you care for them before and after your appointment. On average, your tattoo will last 2-5 years, with most people wanting a touch up yearly.

Is the procedure painful?

Lips are one of the most sensitive areas of the body, containing over a million nerve endings. This high concentration of nerves makes lips highly receptive to touch and temperature changes, serving as a natural defense mechanism to protect against harmful substances.

Most clients find the process so comfortable that they often fall asleep during the procedure. The only part that may cause mild discomfort is the last five minutes, as numbing cream is no longer applied, but the majority of the session is pain-free.

Clients who have consumed caffeine or blood thinners before their appointment may feel more discomfort, as these substances can reduce the effectiveness of numbing agents. Additionally, individuals with scars on their lips from cold sores, sun damage, or other conditions may experience heightened sensitivity.

While it may feel slightly uncomfortable at times, it’s completely manageable for most people.

How long does the procedure take?

The procedure usually takes about 2 to 3 hours, including the time needed for numbing and aftercare instructions.

Are there any side effects?

Common side effects include minor swelling, redness, and tenderness immediately after the procedure. These usually subside within a few days. Rarely, some people may experience allergic reactions or infections.

What can I expect during the healing process?

Some swelling and tenderness after the procedure is normal and may last 24 hours. Additionally, your lips will appear darker for the first few days ensure ointment is applied as your lips will be chapped for the next 4-5 days.

Is a touch-up necessary?

A touch-up session is usually recommended 6 to 8 weeks after the initial procedure to perfect the colour and shape.

Policies.

Cancellation and Rescheduling

Cancellations need to be made within 48 hours otherwise a fee will apply. Bookings cancelled with less than 48 hours' notice will be charged 50% of the full appointment cost and need to pay a new deposit when rebooking. Any less than 12 hours notice the full treatment will be charged to your account.

No-Shows

We're a small business therefore, no shows will not be tolerated. Each client is designated a time slot and without notice, we cannot fill your appointment. You will be given the opportunity to pay 100% of your appointment cost and if we do not hear from you, you will be blocked and unable to rebook any future appointments.

Booking Fee

For all appointments, we require a $30 deposit to secure your appointment. Please note all deposits are non-refundable.

Late Arrival

Please ensure you allow enough time for travel before your appointment. Location and parking instructions will be communicated prior to your appointment.

Please ensure you communicate if you're running late as there is an allocated length of time for your service. As we have clients scheduled after you, the service will only be provided within your allocated time slot. If you arrive late, you will be required to book a refill appointment earlier than usual (discussed further at appointment).

Sickness or Emergency

In the case of an emergency please message as soon as possible to ensure the issue is addressed accordingly. If you cannot make your appointment, a one-time allowance of last-minute cancellation/reschedule will be permitted for sickness or emergency. After that, the cancellation and no-show policy is in effect.

Children In The Salon

To create a calm and relaxing environment for all, we kindly ask for clients to please not bring babies or children to the salon.

Refund Policy

All deposits act as a booking fee, required to secure your appointment and are non-refundable. If you have given more than 24 hours notice your deposit may be transferrable to another date within 7 days of the initial appointment. As you're paying for time, product and other expenses used to provide you with a service, in the event that you're unhappy with your service within the 48 hour period after your appointment, you're entitled to a free complimentary touch up within 5 days of your appointment date.



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LASH EXTENSIONS CARELash Lift & Botox Care & FAQLip Tattoo Care & FAQPolicy